Service

Process Optimisation

A process improvement consultant for humanitarian teams. We analyse your workflows and automate the repetitive work so you spend less time on admin.

Reinventing every procedure from scratch

Every procedure gets reinvented from scratch. Knowledge walks out the door with departing staff, onboarding is slow, and no two projects run the same way.

Processes your team actually keeps

We give your projects a simple, repeatable way of working (our 26-step Project Process Guide and the SYN template suite) and adapt it to the way your team already works.

Delivered with 26-step Project Process Guide + SYN101 to SYN108 templates

Your process library

  • The 26-step Project Process Guide, adapted to your organisation
  • The SYN101 to SYN108 template suite, ready to use
  • Standardised workflows for every project phase
  • Onboarding documentation that brings new staff up to speed quickly

The Synergaid difference

We don’t hand you a binder and leave. We embed the process with your team until it sticks, and you own every template.

An anonymised result

A community organisation scaling from three projects to twelve

went from a blank page to a complete, consistent project process across its portfolio in days, not months.

Shared with permission; partner anonymised at their request.

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Further reading

Key features

Workflow analysis and process mapping
Bottleneck identification
Standard operating procedure development
Efficiency metrics and KPIs
Change management support

Our Process

1

Map

We document how things work now and where the pain points are.

2

Analyse

We identify opportunities for improvement.

3

Design

We create streamlined workflows and supporting documentation.

4

Transition

We guide implementation with training and support.

Frequently Asked Questions

We design transitions to minimise disruption, often implementing changes in phases.

We involve staff throughout the design and provide comprehensive training.

We are tool-agnostic and recommend based on your needs, budget, and capacity.

Ready to start your project?

Tell us what's slowing your organisation down, and we'll talk through how to fix it. No obligation, just a conversation.

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